Home Bathroomware ensures that your bespoke products are manufactured using the best quality craftsmanship and machinery. Should you find fault with either materials or workmanship within the warranty period noted below, Home Bathroomware will, at its discretion, repair or supply a replacement for the faulty product or component.

 
*Applicable for Domestic Warranty with 1 Yeah Parts & Labour. 1 year warranty for all commercial applications.

Adjustment of doors and drawers is undertaken during manufacturing and readjustment will be necessary after installation – this does not form part of the warranty. It should be noted that all cabinetry is manufactured from water-resistant materials. This does not mean that they are waterproof. Care must be taken to immediately dry any condensation, spillage or water leakage that may gain access to the cabinet as water damage is not a justifiable claim. Installation, cleaning and maintenance instructions must be followed to ensure validity of warranty.

Home Bathroomware’s liability is limited to repair, replacing, or giving credit for the faulty goods and it does not include installation expenses and/or damages or removal of any unit. The purchaser must provide proof of purchase when making a claim. The warranty will be voided if a damaged or incorrect unit has been installed.

Our goods come with guarantees that cannot be excluded under the American Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Making a Claim

To make a claim, please contact us at hello@homebathroomware.com

Please note that installation of any product is regarded as acceptance of that product and therefore no claims for faulty or damaged goods can be made after installation.

Any item that arrives damaged or faulty, a claim must be made within 48 hours from delivery receipt of product.